Great service, accommodating for appointments when you have an emergency, they will see you and they don't look to 'up sell' you on what you need done.
I have reached out to management both at store level, and at corporate. No response as to what they will do to cover the damaged caused BY THEM.
I've been having issues with my tires and alignment for a while. The dealer wasn't able (or willing) to fix it, but the guys at Hogan had my back.
Everything is done write with pride.
I would not recommend servicing at this Hudson location, or with a company who will not resolve issues when they are clearly at fault for damaging someone's vehicle.
Very prompt and quick service. Price was competitive to another place in town and one of the lowest in the area as well.
My vehicle was damaged by a technician who did not know how to operate a manual transmission. The vehicle smelled of burnt clutch for a full 1 hour after my tire rotation and 4 wheel alignment due to improper usage by the technician performing the tire rotation. The vehicle also had burning clutch smell the next morning after merging onto the highway. The clutch itself is only 10k miles old and was professionally installed.
OK place very pricey for tires, Brakes, but
The manager, 'Mike', confirmed at the time of service that my 2013 Golf R did in fact have a heavy 'burnt clutch' odor. Another technician who was in the waiting room also witnessed our conversation.
Hogan Tire Auto is a US Car Repair based in Hudson, Massachusetts. Hogan Tire Auto is located at 258 Washington St, Hudson, MA 01749, USA.
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